gadgetsonthego.net
home



//Friday, September 28, 2012


  Apple apologizes to customers on maps fiasco in an open letter


To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook

Apple’s CEO

Labels: ,

 

Comments: Post a Comment

Links to this post:

Create a Link



<< Home
All logos and trademarks in this site are property of their respective owners.
Contact Jimmie Geddes here: gadgetsonthego at gmail dot com.
Template supplied by Blogger.
Powered by Blogger
/ / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

gadgets on the go dot net //a gadget blog

//More than a million thanks!!!

I want to thank all the readers that visit GOTG, you've helped us reach another major milestone. Gadgets on the Go is now ranked as one of the “100 Best Blogs for Gadget Lovers”.

Thank you for your continued support.


Accredited Online Colleges
Accredited Online Colleges
//labels


//mobile
Mobile Version

//contact
If you would like to submit news, or advertise please contact us @ gadgetsonthego at gmail dot com
//staff
Jimmie Geddes, Editor
Alan Grassia, Staff Writer
Jennifer Chappell, Staff Writer


//feed
rss feed

//links
mobile&apps / 9to5mac / 9to5ipad / androidcentral / droid-life/ / engadget / gizmodo / boy genius report / mac daily news / palmaddicts / geardiary / pinstack / smartphone fanatics / isource / berryreview /

WWW gadgetsonthego